Terms and Conditions
Please read these terms carefully before using TopLottoDeal services
By accessing and using the TopLottoDeal website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree to these terms, you must not use our services.
These terms constitute a legally binding agreement between you and TopLottoDeal Pty Ltd (ABN: 63370580594), a company licensed and regulated by the Victorian Gambling and Casino Control Commission (VGCCC) under License Number 842193705.
2.1 Age and Residency Requirements
You must be at least 18 years of age and a resident of Australia to register for and use our services. By registering, you warrant that you meet these requirements.
2.2 Account Information
You must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2.3 Identity Verification
We reserve the right to request identity verification documents at any time. Failure to provide requested documentation may result in account suspension or closure.
3.1 Service Description
TopLottoDeal provides online lottery services to eligible Australian residents. Our services include ticket purchasing, result notifications, and prize claim processing.
3.2 Gaming Rules
All games are subject to their respective official rules and regulations. Draw results are final and binding. We reserve the right to void any transaction that violates these terms or applicable laws.
3.3 Responsible Gaming
We are committed to responsible gaming. You acknowledge that gambling can be addictive and agree to gamble responsibly. We provide tools to help you manage your gaming, including deposit limits and self-exclusion options.
4.1 Deposits and Payments
All deposits must be made using valid payment methods in your name. We do not accept third-party payments. Minimum and maximum deposit limits apply as displayed on our website.
4.2 Withdrawals
Withdrawals will be processed to the same payment method used for deposits where possible. Identity verification must be completed before any withdrawal can be processed.
4.3 Fees and Charges
We reserve the right to charge fees for certain services. All applicable fees will be clearly displayed before you complete any transaction.
Your privacy is important to us. Our collection, use, and disclosure of your personal information is governed by our Privacy Policy, which forms part of these Terms and Conditions.
By using our services, you consent to the collection and use of your information as described in our Privacy Policy.
You agree not to:
- Use our services for any unlawful purpose or in violation of these terms
- Attempt to gain unauthorized access to our systems or other users' accounts
- Use any automated systems or software to access our services
- Engage in any form of fraud, money laundering, or other illegal activities
- Create multiple accounts or allow others to use your account
- Interfere with the proper functioning of our website or services
To the maximum extent permitted by law, TopLottoDeal shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services.
Our total liability to you for any claim arising from these terms or your use of our services shall not exceed the amount you have paid to us in the 12 months preceding the claim.
8.1 Internal Complaints Process
If you have a complaint, please contact our customer support team first. We will investigate and respond to your complaint within 15 business days.
8.2 External Dispute Resolution
If you are not satisfied with our response, you may refer your complaint to the Victorian Gambling and Casino Control Commission (VGCCC) or other relevant dispute resolution bodies.
8.3 Governing Law
These terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services after changes are posted constitutes acceptance of the modified terms.
We will notify you of material changes via email or through our website.
If you have any questions about these Terms and Conditions, please contact us:
TopLottoDeals Pty Ltd
Level 3, 12 Shelley Street, Richmond VIC 3121, Australia
Phone: 1800 LOTTO (1800 568 866)
Email: legal@toplottodeal.com
ABN: 63370580594
License Number: 842193705